English
Outsourced customer support
Grow your business in Asia while we take care of your customers
English
Outsourced customer support
Grow your business in Asia while we take care of your customers
ABOUT US
1.
At Prosperitas Agency we have people and expertise to provide customer support to your project via email, telephone, online messengers.
2.
We speak your language. We provide your clients with 24/7 support in whatever language you require. Multi-national businesses often struggle to find high-quality, reliable customer support in all the languages they need.
3.
We strive for 100% client satisfaction every time. We have all your tech needs covered in one place, so you can get back to running your business.
4.
Our professionals will find an appropriate customer solution to your business and provide the specialists you need.
We know people. We know the customer service they need. With years of experience, we can ensure that you receive the highest quality services available. Outsource your customer support department, so you can focus on what matters.
OUR SERVICES
Call Center
Call center customer service becomes very important when it's the only contact your customer has with your reps.
Live Chat Support
If you conduct most of your business through an online storefront, live chat is the perfect tool for converting leads. We help your business to work properly.
Email Customer Service
One of the most popular, reliable communication channels is email. Using our email Customer Support, customers can ask questions about your product while they're setting up meetings, browsing newsletters, etc.
Multichannel Support
Would you like to have both Email Customer Support and a Call Center, or maybe, add Live Chat Support as well? Give your customers the option to choose how they prefer to contact you.
Customer Service Reports
Prosperitas Agency provides you an overview of all customer service requests, which allows you to identify areas for improvement, plan the workflow and, most importantly, make sure your customers' expectations are well met.
Real-time Monitoring
We track support specialist activity in the way you want. So it helps to control the staff and increase the transparency of our services.
WHY US?
Outsourced Customer Support in Asia
Asia is one of the most profitable markets to establish a foothold in. Want to expand your business to Asia? Great Customer Support is needed. Choose to outsource, experience, flexibility with us.
Help for Startups
For new companies or companies with no customer support department or staff, the Prosperitas Agency offers a solution, from finding support specialists to implementation of the support service. We take into account your budget and your needs.
Choose your Type of Customer Support
The more customer support solutions you have at your fingertips, the more prepared you are to handle any issue. Some people prefer to live chat, while others like email, and still others would rather call you. Answering services, chat, and email is 3 tools that offer distinct benefits, but they work best in combination. Prosperitas Agency team will find the best option for you.
Reliable Service - We are always there for you
You always stay in contact with our team. All questions or urgent changes are immediately taken into consideration. We value your time and business necessities.
CAREERS
Do you love communication? Are you looking for a cool place to work? Are you a bilingual child in the globalized world? Do you have a bright outlook on life you want to share with a motivated team of colleagues?
Look no further than our team!
Look no further than our team!
Contact us
Email us at hr@csb.group or just directly submit the below form
Agency Prosperitas LLC
info@prosperitas.agency
info@prosperitas.agency